Can you help me cancel my membership or get a refund?

Can you help me cancel my membership or get a refund?

Can you help me with a cancelation or refund?

Use this link to change or cancel your membership →

Alternatively, if you are already logged in to AI Dungeon, click or tap on your profile picture in the upper right corner of the screen, then go to Settings → Membership. From there, you can change, manage, or cancel your existing plan.

If you’re dissatisfied with your current subscription period, email support@latitude.com and we’ll do our best to make it right. If you forgot to cancel and stopped using AI Dungeon, contact us and we can review your account for a refund back to your last active date.

Note that if you subscribed through Apple, you’ll need to request a refund through Apple, as their policy doesn’t allow us to handle those refunds ourselves.

image
icon
image

© Latitude 2026