AI Dungeon Guidebook
  • Play AI Dungeon 🔗
  • Table of Contents
  • Getting Started
  • New Player Guide
  • AI Dungeon 101
  • Advanced Tips
  • AI Model differences
  • About the AI
  • Account Questions
  • Membership & Benefits
  • Product Updates
Help! I can’t access my subscription!

Help! I can’t access my subscription!

Playing AI Dungeon

Table of ContentsTable of ContentsGetting StartedGetting StartedNew Player GuideNew Player GuideAI Dungeon 101AI Dungeon 101Adventure AwaitsAdventure Awaits

Common Questions

AI Model DifferencesAI Model DifferencesAbout the AIAbout the AIAccount QuestionsAccount QuestionsCommunity Community Memberships & BenefitsMemberships & BenefitsOther QuestionsOther QuestionsPrivacy & SecurityPrivacy & SecurityStatusStatusTerms of ServiceTerms of Service

Help! I can’t access my subscription!

AI Dungeon subscriptions and purchases are offered through the Google Play Store, Apple App Store, and Stripe.

Google and Apple subscriptions must be managed through those platforms. Stripe subscriptions can be managed through play.aidungeon.com/pricing.

However, if you are having app-store related issues, you can try these steps:

  • On the app, tap on your profile picture to access your settings.
  • Tap on the "Restore Subscription" button.
  • Once the restoration process is complete, you should no longer see "Wanderer" below your name.
  • If you still see it, sign out of your account and then sign back in to ensure the changes take effect.

If you’ve tried this and still cannot access your subscription, please contact support@aidungeon.com and we'll provide help as soon as possible.

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