Next Steps to Address Recent Slowness and Outages (Dec 2024)

Next Steps to Address Recent Slowness and Outages (Dec 2024)

Next Steps to Address Recent Slowness and Outages (Dec 2024)

Hey all. We’re sorry about the downtime this evening. We want AI Dungeon to available for you to enjoy, and we share in your frustration when that doesn’t happen. Here’s a little explanation of what happened and what to expect for the next few days (and possibly weeks).

AI Dungeon has been around long enough that it can be easy to forget that we’re still a startup. We’re thrilled that so many of you have joined our community, and that you’re clearly enjoying AI Dungeon. Some of you enjoy playing a LOT 😅. As the community and usage has scaled, we continue to find the edges of our early choices in technology and architecture. We’re already in the process of upgrading architecture that will allow us to scale far beyond our current usage, and we have one impactful project that will be completed in the next few months.

Today, the most recent edge we’ve discovered is we we hit a limit with our database provider. We’re asking a lot of their service, and when peak traffic combines with other jobs and processes, our throughput reaches the max they can support. This has happened several times over the last few months, and we expect to hit it a few more times until we can complete some of our architecture changes. We expect our next major architecture project to dramatically reduce our database usage.

In the meantime, when we experience peak traffic, we plan to more aggressively balance our traffic to avoid a full outage. Over the next few weeks, some players may see some slowness during peak usage (subscribers will have prioritized service).

We expect this to allow everyone to continue playing AI Dungeon with fewer interruptions.

Thank you for your continued support and patience. Please let us know if you have any questions or suggestions.

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