Voyage in ChatGPT Privacy Policy

Effective date: November 5, 2026

About this policy

Latitude, Inc. operates Voyage in ChatGPT. This policy explains how Latitude handles information when you explore worlds, create a character, play adventures or worlds, or use Voyage Studio through our ChatGPT integration.

OpenAI operates ChatGPT separately. Its handling of your ChatGPT account, conversation history and other information is described in OpenAI’s Privacy Policy. Using Voyage in ChatGPT does not give Latitude automatic access to your ChatGPT account email or your entire chat history.

Information sent from OpenAI

When you use Voyage through the OpenAI plugin, we receive the requests and context that ChatGPT sends to Voyage, along with the information you enter in the Voyage widget. This may include searches, character choices, gameplay actions, worldbuilding prompts, and edits.

Signing in to ChatGPT does not, by itself, connect a Voyage account.

If you connect a Voyage account, we process account identifiers, authorization records and tokens, connection preferences, and the saved adventures or Studio projects needed for your requests. We use these to authenticate access, load and save your progress, and apply your normal Voyage allowance.

We also process service records, including request times, session identifiers, errors, and AI usage and cost records, to operate the integration, troubleshoot problems, prevent abuse, and manage usage and costs.

You can disconnect Voyage through ChatGPT’s connected-app settings. Revoking an authorization prevents that connection from continuing to access your Voyage account. Disconnecting does not itself delete your Voyage account, adventures, Studio drafts, or copies of information already stored in your ChatGPT conversation.

Information received from Latitude

When you use Voyage through the OpenAI plugin, we return relevant results to OpenAI so ChatGPT can display and use them in your conversation. This may include requested story content, character information, game state, and Studio results.

We use information to power your gameplay. This includes responding to world searches, generating stories and portraits, updating game state, saving adventures, and creating or revising worlds in Studio. Results returned to OpenAI may also include world search results, portraits, and details of the adventures you request. Read our full terms of service and privacy policy to learn more about how we handle player information, including 3rd party processing.

We use service providers for hosting, authentication, AI text and image generation, monitoring, and analytics. They receive information needed to provide those services. For example, an AI generation provider may receive your request and relevant story or world context to generate a response. Other disclosures, including those required by law or necessary to protect the service, are described in the Latitude Privacy Policy.

If you enable optional activity analytics, we record events such as adventure starts, completed turns, and Studio submissions against your Voyage account to understand use of the integration. These events do not include your prompts or story text. Declining optional analytics does not prevent gameplay or change your allowance. Necessary service and usage records are separate from optional analytics.

You can choose whether to connect a Voyage account, decline optional activity analytics, or revoke the account connection. You can change the optional analytics choice for Voyage when reconnecting. OpenAI handles information under its privacy policy and your applicable ChatGPT settings. Latitude handles information it receives under this notice and the Latitude Privacy Policy.

To request access, correction, or deletion of information Latitude holds about you, contact support@latitude.io and identify the request as relating to Voyage in ChatGPT. We may need to verify your identity. Requests concerning information held by OpenAI should be directed to OpenAI.

How long we keep information

We keep account information, saved adventures, characters, and Studio projects to provide your account and saved content until you delete them or request account deletion, subject to applicable legal, security, and operational needs.

Authorization and session records support your connection and expire or are revoked according to the authorization’s lifecycle. Disconnecting stops the connection’s access but does not itself delete your saved content.

For technical logs, usage and cost records, and optional analytics, retention depends on the record’s purpose, the time needed to investigate errors or abuse, accounting or legal obligations, and applicable backup schedules. We delete or de-identify information when it is no longer needed for those purposes. Deleted information may remain in backups until those backups expire.

OpenAI and other providers may retain information under their applicable policies and agreements. Deleting information from Voyage does not automatically delete copies in ChatGPT.